FAQ

 

 

How much does it cost to play a room?

Each ticket into a room costs $29.99 per person. We offer a discount for active Military with ID. We also offer discounts for large groups (including corporate groups) of 50 or more players.

 

How do I book a room? 

Rooms are reserved by appointment.  

To visit the booking page, click: 

 

When should I arrive?

Please arrive 15 - 20 minutes before your scheduled reservation time to check-in and to get an introductory briefing to the game.  Because we run on scheduled reservations, we cannot guarantee rooms for late arrivals.  Late arrivals cannot be refunded.

 

What should I bring?

When you book a room online, we will email you confirmation and keep your reservation on file. There's no need to print anything out.  

 

I'm not really a gamer or a nerd.  Are escape rooms for me?

All the clues and puzzle solutions can be found in the room. Existing knowledge of gaming, trivia, or detective work is not required.  Just use  your best sleuthing skills and be ready to have fun!

 

Am I really locked inside the room?

Legally, we can’t actually lock you in.  In the world of the game, you are “locked” in, and you must complete your objective to win.

 

How long does a game last?

Game time depends on your skill level.  The maximum time for each game is 60 minutes, but the minimum is up to you, and it's always exciting when a team beats the time record for a room!  Remember to arrive 15-20 minutes before your scheduled game, and plan to stay a few minutes afterwards for a souvenir photo-op.

 

Are the rooms scary?

Currently, THE DOLLHOUSE is our one room with a creepy vibe and dark story, but there aren't jump scares like a haunted house - it's still puzzle-forward.  All other rooms are designed to be fun and challenging, but not frightening.    

 

How many people can play a single room?

While you may sign up as a single player, the minimum number of players per room is 2.  The maximum number of players depends on the room, but is typically 6  or 10.

Is there an age limit?

The minimum age is 12 and we request that anyone 15 and under be accompanied by an adult. 

 

Will other people be playing the room with us?

It depends on the number of people in your group.  If the max number of players in a room is 6 and there are only 4 in your group, then 2 tickets to that room will still be available.  It's possible that your group will play the room yourselves, or that others may reserve the remaining available tickets.  

 

Can I book a room just for my group?

Yes!  To reserve a room exclusively for your group, you must purchase all available tickets for a given time slot.  

 

Can you accommodate large parties or corporate events?

Yes!  To rent the whole facility or for assistance on booking multiple rooms for a large group, please send us a message via our Contact page.  Visit our Corporate Team Building page for more information on corporate groups.

 

Are you ADA compliant?

Our facility is ADA compliant.  Our games are designed with physical, visual, and audio components.  If you have further questions, please contact us so that we may accommodate your needs.  We want to make sure everyone has the best game experience possible!

 

Can I reschedule a reservation?

You may reschedule your reservation to another available slot up to 48 hours in advance.  Log in to the booking page and follow the rescheduling instructions.

 

Can I cancel a reservation?

Please note: reservations can only be cancelled and refunded at least 48 hours before the scheduled time.  There are NO refunds after this time period. If you are cancelling at least 48 hours in advance, you may log in to the booking page and follow the cancellation instructions.